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PS5 restock updates. I get a general error message. I have windows 7 and explorer 8 and quick time installed. I think your customers have been incredibly patient! Can you please provide us with a estimated time when this major problem will be solved? However, try few workaround steps provided in this link to fix the issue:. Please be informed that we have already tested the workaround steps with few customers and it worked on their computers. Once it is resolved you will be notified by our support team.
I paid for the upgrade to Real Player and regret it. I cannot get it to work. Texas time of — PST gone! Looked all over internet, check accelerators — a-ok, still not working.
Looking for something else. Worked with computers for MANY years, and they are piss poor. However, when I downloaded the same videos using a different downloader, they work and can be played just fine. Even RealPlayer can play it if I chose to open the video with it. I am using RealPlayer 16 on my laptop with Windows 7. This is due to changes made at YouTube and we are working with them to resolve the issue. Meantime, you can try the temporary solution provided in this link if you are using Internet Explorer :.
Please think again. I regularly download clips from BoardGameGeek, they used to download as flvs, now they download as MP4s but the catch is that no player can play them. This is therefore a RealPlayer problem. In despair at how long this is taking to put right, I uninstalled Realplayer 16 and reinstalled Realplayer 15 but guess what….. Great job — we are all locked into 16 when 15 worked perfectly well. Heads should be rolling at Realplayer……..
MP4 videos from youtube. Looking for some help please. Problems with. MP4 files downloaded from Youtube. Download button shows on Youtube and seems to work. You can see the download progress. Problem occurs when trying to play the downloaded videos and all problems are with the.
MP4 file format. No problem with. FLV files. Read thru this comment section and also read thru the temporary solution. Have included examples below to hopefully assist whichever entity might be having the problem RealPlayer, Youtube, FlashPlayer or Quicktime. It is as current as your last automatic update. Playing in RealPlayer: Some. MP4 downloads from Youtube will not display.
Playing In Quicktime: Some. MP4 downloads from Youtube have no videoor sound just black screen even though counter continues to increase and play position bar advances. In Windows Explorer if double click on file: Some.
Realplayer Team I downloaded different mp4 videos on YouTube. This is due to changes made at YouTube and we are working with them to resolve this issue. Meantime, you can try the temporary solution provided in this link:.
Sorry, Internet Explorer 10 is not compatible for RealPlayer We are aware of the download issue, our support team is working on high priority to resolve it at the earliest. Thank you for your patience. But let me try and atleast fail, because the current default solution you keep going is failing anyway.
Humor me please, just let me and these people try it. Please be informed that this issue is due to changes made at YouTube and we are working with them to resolve the issue. Oh, and the workaround at your page below, seems impossible. I have a real plus 16, but it cannot play mp4 files and also cannot convert them to other formats.
Please show me a solution. I tried the solution anyway, but it did not work on my system. Any idea when a resolution will be available? Our Technical team is actively working on this issue. When we have an update on the status of this issue, we will let you know and provide any instructions that may be necessary. Some sites have introduced a new streaming standard and we are working on an update to RealPlayer that will allow for this new format.
When we have an update on the status of this issue, we will send you an email to let you know, and to provide any instructions that may be necessary. If you have additional questions, please send an email to help real. In the meantime, you can try the temporary solution provided in this link if you are using Internet Explorer :. Let me inform you, YouTube and other sites have introduced a new streaming standard and we are working on an update to RealPlayer that will allow for this new format.
YouTube and other sites have introduced a new streaming standard. We are working on an update to RealPlayer that will allow for this new format. Some sites have introduced a new streaming standard and our technical team is actively working on an update to RealPlayer that will allow for this new format.
We will keep you posted if there is any update. You upgrade and then you find that you no longer have download and record I think and then one day you find out that you no longer have the download feature over your video that you are trying to download. Then you have to go through all the trouble to find out what is wrong when Real Player advertises just download basic real player and you will be able to play MPEG 4 and all different formats. Just click on download and instant play.
Nothing is simple anymore…………. When you buy a computer to take to work just you can play you tube music videos and find out that you can no longer do this it makes your blood boil. So we will all hang in there while we are all bitting my lips waiting to see if Real Player finally fixes its problem with being able to play MPEG4 videos in Real Player and that is only if you can download them. I guess we will ahve to delete all the videos we have downloaded already and start all over again when what ever it is that is wrong is fixed.
I am no computer genius and I can barely keep up with Iphone. I just felt I had to express my thoughts today. Thanks and everyone have a great day! Please be informed that YouTube and other sites have introduced a new streaming standard. We are working on an update to RealPlayer that will allow for this new format and expect to release a fix in mid-August. Well its past the mid August mark.
Where is the update. How much loanger will it take? Why did you delete my question? You told use you would by mid August. Someone else said its been going on from April? I am sorry for the inconvenience. Let me inform you that, YouTube and other sites have introduced a new streaming standard. Essentially, the files that are being downloaded are not actually MP4s but a new streaming format that is being misidentified as MP4.
We expect to release a fix with the next RealPlayer 16 build in late-August. Open RealPlayer. Plug-ins will install automatically. After that try to download any video and play it using RealPlayer. If the issue still persists, let us know. Hi Scott and everyone else that is still frustrated about Real Player and not being able to find download button and then if you go through Real Player and file to find new browser you will most certainly be able to download but then it will not play.
Here is what I have found and do not understand. At home I have Windows 7 — Latest downloads available — I am able to download you tube videos from home and they will play but cannot download at work. This is very disturbing since you pay for the service. I too have been patiently waiting for this fix. Life just is not as simple as it once was. We will all just sit and wait — I have done everything that has been suggested to be able to download like I used to and nothing works.
Most of all the new music videos will download if you go through Real Player — File new browser but when you go to play them back you get an error message. I used to love Real Player but am losing interest real quick.
If I see another message that says try this or make sure you have the latest everything I think I will scream. I am waiting to see them send me a message saying upgrade this and your problem is fixed. Then then………………. After that try to re-download the videos and play it using RealPlayer. Let us know if the issue still persists. Come on Realplayer team. This should resolve the problem. If the issue still persists, please send an email to help real.
I was so happy BUT but having followed the instruction to update my version 16 and install the latest they download as mp4 BUT still do not play in RealPlayer. Note: Make sure you delete the RealPlayer folders as mention on the link before reinstalling RealPlayer. Please note that you may need to re-enable the RealDownloader extension in your web browser as well by following:. If the issue persists, please send an email to help real.
AVI conversion. I choose video I transferred realplayer, click on more-multiple formats-convert-wmv-the create custom device profile-ok And open to upgrade window 16 plus I could also move past a USB flash disk on key that appears to me when I click copy Thanks. Some file requires Plus feature to convert. Has Real given up trying to offer a solution to the MP4 download and play problem. My version is fully up to date but still will not play the files not older ones in my library or new ones.
Your suggestion to completely uninstall and then re-install is not attractive. I tried that earlier in the summer and had to re-build all my playlists — never again. Kindly send an email to help real. I too have done everything as instructed, uninstalled and reinstalled the latest supposedly corrected version but whilst YouTube videos do now download as Mp4files they still will not play in Realplayer.
They do however open and play in Windows Movie Player, but I want to be able to use the trimmer option and converter option that comes with Realplayer. So as far as i am concerned the problem still is not fixed. If you have RealPlayer 16 check for an update and install it. Then you should be able to download videos from DailyMotion, as well. Please be informed that, FLV videos will now download as. Mp4 format. This issue has been fixed in the latest build of RealPlayer 16, released on August You will then be able to update your RealPlayer to the newest build.
Please note that you may need to re-enable the RealDownloader extension in your web browser as well by following this link:. IF the issue still persist, please send an email to help real. Send an email to help real. The answers to date are not helpful at all. Dailymotion clips do not download as a playable format 2 small useless files for each clip so Realplayer 16 has not solved this problem. My version 16 is up to date but despite assurances above, the problems remain.
It seems that the videos are protected by DailyMotion. Hence, you can no longer use RealPlayer to download from DailyMotion web site. Note: Make sure you delete the RealPlayer folders as mentioned on the link before reinstalling RealPlayer. The downloader is now just downloading.
DASH files from youtube. They seem to be useless and cannot be played. Is this the end of the line for RealPlayer? It looks like you are using older build of RealPlayer. This issue has been fixed in the latest build of RealPlayer 16 If you are using the free version, please open RealPlayer, click the RealPlayer logo in the upper left, and select Check for Update. Where is the fix.? My cds are stored in Windows Media Player, so if i can no longer download my videos to RP, why have it????
You knew it. Anyone else, is there a program that will download videos from YT and burn them? MP4 files from playing in RealPlayer. Essentially, the files that are being downloaded are not actually MP4s but a new streaming format that was being misidentified as MP4. Since you are a paid customer you are entitled to live support.
Have a bunch of old mp4 videos, that Real Player used to play. I had at one time, the newfangled Realplayer Cloud. After multiple starts, it would sometimes work. Thus the reason I reverted back to a previous version. In the past, those old MP4 videos worked; now the video plays, but not the audio. Do I need to revert to Realplayer 14, or 13? On Real Player. Thanks for your time. I like using Real, because I am able to rename, and thus categorize stuff.
I am now using an Asus F55U, with 8. All the rest of the stuff going on is magic to me. However, RealPlayer cannot play files that your computer does not recognize. To install the codecs required for your system to recognize other types of files, download and install the media player or its codec package that was originally designed to play back that media. If you need further assistance, please send an email to help real. You must be logged in to post a comment.
Video Players. What types MP4 Videos do you download and stream? Let us know in the comment section. About The Author. By Manjunath Posted on June 1, By Tom Volotta Posted on June 3, By Rick August Posted on June 12, Silverlight Microsoft is a cross-browser platform.
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