If this post was helpful, please add kudos below! View solution in original post. Can you see if there is any Spotify process running in Task Manager - kill it if so and then try the installation.
Does that help? If not, are you sure the old one has actually been deleted? Check in the Programs and Features section of Control Panel and if you still see it there uninstall from there before trying to reinstall.
I have been having the same issue and tried both of the above suggestions and neither worked for me. Does anyone have any other suggestions? Ah I keep getting error 17, I've tried like 4 times to download Spotify again, it keeps failing, help! You'are a top kek banter boi cause ive been trying to got spotify to work for three months, so thanks.
Spotify kept saying one day that whenever I opened it I would get the "The spotify application is not responding" screen so ive tried like 20 times to redownload it but it keeps telling me spotify is open somewhere? My computer keeps saying It isnt responding either! Apple Watch downloads the songs over WiFi Source. Featured image source: Spotify Newsroom. Want to know more about us?
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Spotify won't download music Solved! Go to solution. All forum topics Previous Topic Next Topic. Spotify won't download music. Casual Listener. Hi, I've been a premium Spotify user for several months now, and I have never had this problem before. No matter which device I am logged into Spotify on, I can't download music. Last night I tried on my computer, turned Spotify off and back on, signed out and back in, uninstalled and reinstalled Spotify, and it still wouldn't download any new songs.
However it did download all the songs I already had after I reinstalled it, so I'm very confused as to why I'm unable to download new songs. My iPhone is having a much stranger problem. I can download songs only after signing out and back in, and the next time I open the app I usually find that they have un-downloaded themselves, along with some of the songs I already had. I've tried re-opening the app, signing out and back in, and reinstalling, but none of that fixes the problem.
This is very frustrating for me, and it makes absolutely no sense. Can Spotify please look into this problem? Everyone's tags 7 : confusing. Accepted Solutions. If you do see the Wi-Fi symbol, but songs are not downloading, go to the Wi-Fi section of your phone's settings and make sure that the network you are connected to doesn't have any error alerts next to it.
If it says "Unsecured Network," you may have to take further steps to connect. By default, Spotify prevents you from downloading songs over cellular data networks, so if you have an LTE connection instead of a Wi-Fi connection, the songs will wait until the next time you are connected to Wi-Fi to download. If you want to enable cellular downloading, tap the Settings gear in the mobile app, tap "Music Quality," and switch on "Download Using Cellular.
Make sure your device's memory has enough free space to download music. Spotify recommends leaving at least one GB of storage free.
You can only download songs if you're subscribed to Spotify Premium. You probably already know if you are, but if you want to check, follow these steps:. Check what it says next to "Subscription. If you are paying for a Premium subscription, make sure you're logged into the right account. If you are, contact Spotify to resolve the issue. You can also only download songs on up to five devices.
If you try to download on a sixth device, Spotify will automatically remove downloads from whichever of the other devices you use the least.
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