After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here. The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter. Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account. BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator.
To update your address, go back to your BackerKit survey by inputting your email here. That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline.
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page. Need help? Lost Your Survey? Can I pledge for the artbook separately? Last updated: February 20, Still Have Questions? Contact Us! Shipping Updates For the most up-to-date information about the status of our project, check our project updates on Kickstarter! Contact Us. What is your email? What is your question? I want to know when my reward is shipping.
I have not received rewards even though the shipping timeline has passed. I have an issue with my pledge finances. I want a refund for my initial campaign pledge. More Information Edit History. Category: Language:. No Files Found. Game Weight: 0. Linked Items. No Items Found. Tags separate by space :. User Information. Add a copy to your collection Record information Record a play. Average Rating: 0. Browse 0 Images » wrong image? Primary Name.
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